Senior Technical Program Manager Nashville, TN

I turn complex business needs into systems people trust.

I bring business teams and engineers together to take ideas into production.

Now at Amazon, including earlier work at AWS. Previously Deloitte and PwC.

Work

Data platforms

A shared source for team reporting.

I owned the architecture of a shared data platform. I wrote its pipelines and managed delivery. Colleagues use it for operational reports and leadership dashboards that track progress against team goals.

Outside work · Nashville School Navigator

Which schools could fit this family?

I built Nashville School Navigator to turn a family’s address and child’s grade into a school shortlist shaped by their priorities. It includes admissions and school-performance information, with gaps in cost data called out.

A working prototype, not yet used by families.

How it works

I use tools to retrieve school facts and Claude to explain the options. Checks compare school names and tuition fields with the source data.

Code and evaluation

I wrote the prototype in Python with LangGraph. A geocoder locates the address for district zone lookup. Other tools retrieve state school-performance data and apply scholarship rules.

Across ten test families, my checks found no invented school names or tuition figures. The repository includes the evaluations and recorded runs.

Analytics & reporting

Less manual
reporting.

I automated weekly finance reporting with tools the team still uses after my move to another role.

For a separate month-end productivity report, I automated the queries that filled the file. Leaders could use one view of actuals against plan to investigate variances without first reconciling the figures.

My contribution

I owned the reporting roadmap. I wrote SQL pipelines for dashboards and added anomaly detection. I guided engineers through their analyses and code reviews.

Business judgment

I changed how teams
justified project savings.

Projects were reaching leadership reviews without a clear calculation behind their savings claims. I required owners to document that calculation alongside the estimate.

My contribution

I tested productivity gains against normal variation before estimating financial benefits.

How I work

I’ve worked as an accountant, a cybersecurity consultant, a finance lead, and a data engineer. Each gave me a different way to test an idea.

Show a working version.

My written proposal for automation didn’t win support. A prototype I built and tested with users did.

Build with the experts.

I sat with specialists to document their review criteria. They helped shape the checks and championed adoption.

My path

  1. Started working at 15

    Restaurants

    I worked in the kitchen and dining room at family-owned restaurants—a steakhouse and an Italian/Greek restaurant.

  2. Early career

    Internships

    Oak Ridge National Laboratory, HCA in Nashville, DHG in Atlanta, and PwC in Atlanta.

  3. 2016–2020

    Risk & cybersecurity

    At PwC and Deloitte, I worked in IT risk and cybersecurity.

  4. 2020–present

    Finance, data & AI

    At Amazon, including AWS, my work moved from operations finance to data engineering and AI.

Credentials

  • CISSPActive certification
  • CPAActive license
  • Claude Certified ArchitectFoundations · Anthropic
  • Privacy EngineeringCertificate · Carnegie Mellon University

Learning

Books I’ve loved and resources I use.

I’m an Amazon Machine Learning University Champion with six course completion certificates.

Completed coursework
  • ML for Leaders Generative AI
  • ML for All
  • Day One Machine Learning
  • Accelerated – Tabular Data
  • Technique – Deep Learning 1
  • Responsible AI: Security and Privacy
Show

Books

Articles & documentation

  • Acquired
    Company histories and the decisions that shaped them.
  • Lenny’s Podcast
    Product and growth leaders explain how they make decisions.
  • How I Built This
    Founders on starting and building their companies.
  • The Daily The New York Times
    Reporting and context on major news stories.
  • Andrej Karpathy
    Lectures on building language models from scratch.
  • 3Blue1Brown
    Visual explanations of the math behind neural networks and transformers.
  • Anthropic
    Talks and explainers from the team building Claude.
  • AI Engineer
    Engineering talks on building and operating AI systems.
  • Nate Herk
    Step-by-step builds of AI automations and agents.
  • Aswath Damodaran
    Business valuation through company stories and financial models.

Let’s talk.

l.a.pionk@gmail.com